You will see your bills online, in your Sky package or perhaps into the My Sky application. You can register your accessibility requirements and get your contract(s), T&Cs, bills, emails and letters in braille, large or easy-to-read click for more info print, or on audio CD if youРІР‚в„ўre visually impaired.
If you should be a Sky mobile phone consumer, please see our Sky Cellphone bill help guide.
Register to My AccountР’ using your Sky iD. If you do not have a Sky iD, proceed with the register website link.
Within the Billing & re payments area, head to Latest bill.
We determine your bill and upload it online 14 times before your re re payment date that is due which means you’ll manage to notice it then.
In your Sky field
Your Sky field has to be linked to a phone that is active or broadband solution to gain access to this particular feature.
Press interactive on your own Sky remote, highlight My Account, then press select.
HighlightР’ View my Sky bill, press choose, enter your PIN then. If you cannot keep in mind it, press the yellowish switch and proceed with the steps.
To look at your bill that is current My present bill, then press select.
To look at your next bill, highlight fees on my next bill, then press select.
To look at your final one year’ bills, highlight Bill history, then press select.
Press the button that is red leave.
According to your Sky+ software version, you may manage to access your bill by pushing theР’ yellowish key on your own Sky remote when you are on any TV channel that is live.
Press the button that is yellow your Sky remote, highlight handle your account, then pick Bills and payments.
If you do not have Sky Cellphone, skip to step 3. Otherwise highlight either the television, Broadband & Talk or mobile phone tile, then press select to see a summary of the bill.
Utilize the remaining and right arrow buttons to see one future and something bill that is previous. While you are right right here, it is possible to:
Press choose while regarding the overview to see a failure of one’s present bill.
Use the up and down arrows to navigate through the list choices. Press choose to find out more and straight straight straight back up to close it.
Utilize the right arrows to navigate through the next 90 days’ bills and employ the remaining arrows to see your final one year’ bills.
To pay for your bill or make a payment, choose Make A repayment.
Press the My Sky Home switch to leave.
Sky Q customers
Press Residence on your own Sky Q select and remote My Account.
Choose Bills, enter your Sky then television PIN.
Scroll down and up to look at past and future bills or choose any tile to see the bill breakdown.
Within the My Sky software
Start the My Sky application and, for those who havenРІР‚в„ўt currently, register with your Sky iD details. (If youРІР‚в„ўre brand brand brand new towards the application, read our the Sky application article to learn more).
Pick either TV, Broadband & Talk or mobile phone in the bottom navigation club accompanied by Latest bill.
Understanding your Sky bill
Watch the following video clip or browse the information below to higher comprehend the payment procedure:
Your re re payment date that is duePDD)
The date your bank account was activated will even end up being the Payment that is monthly Due (PDD) unless the account goes active regarding the 29th, 30th or 31st as not totally all months have significantly more than 28 times.
You are able to only improve your PDD when the first bill is compensated. For guidelines about changing your re re re payment deadline, head to improve your re re payment technique or date.
All bills following this are created 14 days before your PDD. This will probably result in either a first billing of just one a short while according to if your account activates.
The first we could simply simply take re re re payment is 2 weeks after activation.
Understanding your sky that is current bill
Whenever spending a bill, youРІР‚в„ўre spending beforehand for the fixed-price subscriptions such as Sky TV, Sky Broadband, Sky Talk and Sky Line Rental.
These will appear on your next bill if you have any one-off charges, such as call charges, movies from Sky Store or Sky Box Office charges.
Your Sky bill provides complete break down of your solutions, such as for example:
- Your Sky TV registration, including any subscriptions that are multi-screen HD.
- Your Sky Broadband package.
- Your Sky Talk line leasing, call packages and any extra call costs. There is a complete range of every call made, the period of every call and also to which quantity and area. This can include nationwide and worldwide phone calls and phone phone calls to mobiles.
- Any Pay-per-view services like Sky Box workplace or Sky shop.
- Any fees or credit, such as for instance modifications for provides or discounts.
Should your bill quantity isnРІР‚в„ўt everything you had been expecting, check always your bill to see:
- If all of your Sky membership provides have actually arrived at a conclusion.
- If youРІР‚в„ўve been charged for a Sky Box Office or Sky shop purchase.
- If youРІР‚в„ўre a Sky Talk client, if you can find any call fees. You are able to setup phone charge alerts for the account should this be the situation.
By selecting the Yes button at the bottom of the page if youРІР‚в„ўre still unsure about your bill, please contact us.